en es
vision1
obsessively2.svg
vision60ONE COCA-COLA FEMSA 01

Driven by our obsessive focus on our consumers and customers, we are consolidating a leading total beverage portfolio with options for every consumer taste and lifestyle, while promoting healthy habits locally—encouraging people across communities to combine proper nutrition with physical education throughout all stages of their lives.

Success Stories

vision23CONSUMER-CENTRIC

Consistent with our consumers’ evolving needs, we are strengthening our winning total beverage portfolio, offering a growing array of low- and no-sugar sparkling beverages; refreshing juices, nectars, and fruit-based beverages; hydrating purified, sparkling, and flavored water; teas, sports, and energy drinks; and wholesome dairy and plant-based protein products.

Our consumers and customers are at the center of everything we do. By deeply understanding our shoppers and consumers’ changing tastes and buying habits, we act faster than our competitors to adapt our portfolio to satisfy their ever-changing needs through exemplary product innovation and commercial execution.

37.2 %

of our brands are low- and no-sugar beverages

By deeply understanding our shoppers and consumers’ changing tastes and buying habits, we act faster than our competitors to adapt our portfolio to satisfy their ever-changing needs.

mexico and colombia

Enhancing Consumer Engagement

To enhance consumer engagement with brand Coca-Cola across lifestyles and consumption occasions, we launched Coca-Cola Café in our convenient 235-ml mini can in both Mexico and Colombia. Featuring two of our consumers’ favorite tastes blended together with no sugar and more caffeine for people on the go, this enhanced Coke is already a big hit, generating sales of approximately 500 thousand unit cases on top of almost 12 million transactions for the year.

colombia

Delivering Consumer-Centric Innovation

We continued to satisfy our Colombian customers and consumers’ growing demand for refreshing juice-based beverages through our new sizes of Del Valle Frutal and Del Valle Fresh brand juice drinks. With the launch of our consumer-centric returnable 1-liter PET, 1-liter Tetra Pak, and 0.5-liter PET presentations, we address more consumption occasions and enhance our competitive position in the country’s large juice category.

Brazil

Creating a Premium Shopper Experience

To capture the magic of our sparkling beverage brands, we are offering an enhanced shopper experience at our points of sale across the modern trade channel. Through our premium in-store displays and on-premise promotions—featuring our Schweppes and Coca-Cola brand beverages—we’re reflecting changing consumer buying habits, offering an improved shopper experience, and broadening our brands’ appeal while improving our position. Moreover, our recently launched Triple Win Strategy aims to further enrich our sparkling beverage category’s appeal throughout the modern trade and on-premise channels as we roll it out over the next three years.

Guatemala

Award-winning excellence

This year, our operation in Guatemala earned “The Coca-Cola Excellence Cup,” winning the award ahead of other leading Coca-Cola bottlers within The Coca-Cola Company’s Latin Center region. The operation won this recognition for its exemplary quality and execution, as well as for achieving the highest revenue growth in all of Coca-Cola’s beverage categories and the greatest share of value growth for the most representative beverage brands.

vision27 Our sparkling category grew 2.0% Year over year

Success Stories

Foster Sparkling Beverage Category through affordability

Throughout the year, we revitalized our sparkling beverage growth through our focus on affordability. To this end, we continued to satisfy our cost-conscious consumers through our strong platform of affordable packaging alternatives at the right price points—from our convenient single-serve packages to our family-sized multi-serve returnable presentations.

Argentina

Adapting To Value Proposition for Consumer Environment

Underscoring our ability to offer value to consumers, we successfully launched an affordable 1.25-liter multi-serve returnable glass bottle of Coca-Cola for cost-conscious consumers in Argentina. Through this popular returnable presentation, we engaged our consumers, while regaining share of sales. Additionally, our 220-ml mini-can has rapidly become an important, affordable single-serve option for Argentine consumers, reaching 30% of our single-serve transactions in the country for the year.

Mexico

Expanding Affordable Alternatives

In Mexico, we expanded the affordability and immediate consumption of brand Coca-Cola through the launch of our breakthrough 235-ml returnable glass bottle at the magic price point of Ps. 5—offering a convenient single-serve alternative to our cost-conscious consumers. We also launched our new affordable 400-ml one-way single-serve presentation of Fanta, Mundet, Sprite, and Fresca at the magic price point of Ps. 7 and our new affordable 2-liter one-way multi-serve presentation of Mundet multi-flavors at the magic price point of Ps. 17. We further expanded the coverage of our successful 3-liter multi-serve returnable PET presentation of Coca-Cola for our consumers’ enjoyment. Additionally, we rolled out our 1.25-liter multi-serve returnable glass bottle, along with our 1.5-liter and 2-liter multi-serve returnable PET presentations of Coca-Cola, to more territories in Mexico. Consequently, we increased the volume of our popular multi-serve returnable packages of Coca-Cola by more than 7% year over year.

Brazil

Capturing Market Share Gains

Through our three-part affordability strategy, we captured market share gains and consolidated our competitive advantage across the sparkling beverage category—attaining a record high share of sales for our Brazilian operation. First, we expanded coverage and household penetration of our family-size multi-serve returnable presentations of Coca-Cola, achieving double-digit volume growth for the year. Second, we took advantage of our convenient affordable single-serve 200-ml PET presentations and 220-ml mini-cans of Coca-Cola, Sprite, and Fanta to capture almost 21% volume growth year over year. Third, we expanded our capabilities in northern and southern Brazil to capitalize on our successful offering of dual packs of Coke and our core flavored sparkling beverage brands in our popular family-size returnable presentations. Harnessing the power of brand Coca-Cola to increase our competitive position in flavors, our dual packs significantly enlarged our share of sales at our points of sale across the modern and traditional trade channels.

Our still beverage category grew 17.1%in Brazil Year over year

Success Stories

strong Competitive
Position In Still
Beverage Category

As the fastest growing category in our industry, we focus on strengthening our competitive position and capturing the most value from still beverage segments by closely aligning our portfolio with consumers’ tastes and preferences.

Mexico

Accelerating Wholesome Dairy Growth

Throughout the year, we continued to accelerate growth across the value-added dairy category. Under our joint venture with The Coca-Cola Company, we continued to meet growing consumer demand for our portfolio of wholesome Santa Clara brand UHT whole milk, specialized milk, and flavored milk products. Among our innovative promotional initiatives, we transferred value directly to our consumers through a compelling combo-package deal of either our 1.25-liter returnable glass bottle or 1.7-liter one-way PET presentation of Cola-Cola with our 1-liter presentation of Santa Clara UHT whole milk from September to October of 2019. Thanks to the growing power of our Santa Clara brand, our granular distribution network, and point-of-sale execution, we accelerated our overall volume growth by 25% year over year across the traditional trade channel, while positioning Santa Clara as the second largest player in the UHT whole milk market with over 5% share of sales growth for 2019.

brazil and uruguay

Achieving Monster Growth

Monster remained one of the fastest growing, most attractive energy drinks for our Brazilian consumers. Bolstered by our innovative new Mango Loco, Ultra Violet, and Absolutely Blue flavors, Monster alone surpassed the sales volume of the country’s market leader—an important benchmark. It also enabled us to achieve over 47.8% volume growth, while significantly increasing our share of sales in the energy drink category for the year. Similarly, in Uruguay, Monster rapidly became the country’s energy drink market leader, considerably increasing our share of sales.

Argentina and central america

Expanding Plant-Based Beverage Category

We consolidated and expanded our AdeS brand plant-based beverage business in Argentina. Among our initiatives, we improved AdeS packaging—featuring its notable nutritional benefits—enhanced its point-of-sale execution, and expanded its availability across the modern trade channel. Thanks to our efforts, we not only increased our sales, but also grew our share of the country’s plant-based beverage category. We further began the integration of AdeS in Costa Rica and Panama, including our launch of multiple new flavors for our consumers’ enjoyment.

Brazil

Leveraging Juice-Based Beverage Portfolio

We capitalized on our restructured Del Valle Fresh brand portfolio to fulfill Brazilian consumers’ growing demand for refreshing juice-based beverages. Utilizing our cold-fill platform, we expanded our share in the affordable juice-based beverage segment. Additionally, we launched Del Valle Frutas + Vegetais, a premium juice offering that blends both fruit and vegetables—with no added sugar—in a convenient premium glass presentation.

vision37in Central AmericaOur personal water category grew8.4%

Success Stories

growing our Water Portfolio

We continue to grow our innovative water portfolio to refresh and rehydrate our consumers throughout their day.

Mexico

Introducing Naturally sourced Mineral water

In Mexico, we recently launched Topo Chico brand sparkling mineral water, an excellent complement to our premium water portfolio. Already popular in the U.S., this naturally sourced mineral water comes from a limestone spring hidden under the Cerro del Topo Chico Mountain, which rises nearly 4,000 feet above the outskirts of Monterrey, Mexico. Sourced and bottled in Monterrey since 1895, we began offering this naturally carbonated premium mineral water to our consumers in our 355-ml one-way glass bottles, along with our 600-ml and 1.5-liter one-way PET presentations, in the on premise, self service, and convenience store sales channels.

Argentina

Executing A Multi-Tier Strategy

In Argentina, our multi-tier strategy enabled us to grow our share of sales in the personal water category, despite an exceptionally challenging consumer environment. In the value segment, we took advantage of our re-launched KIN brand personal water to offer a competitive, affordable option to our customers and consumers. We continued to leverage our Bonaqua brand purified water in the mainstream segment. Moreover, in the premium segment, we capitalized on our late 2018 launch of Smartwater, featuring a unique blend of electrolytes to create a distinctly fresh, crisp, and pure taste for our consumers.

Brazil

Building On Three-Tier Water Strategy

We built on our three-tier water strategy to achieve record high share of sales across our Brazilian franchise territories. In the mainstream water segment, we continued to grow our Crystal purified water brand across the traditional and modern trade channels. In the mainstream plus water segment, we capitalized on our successful launch of naturally flavored Crystal sparkling water, growing this brand at a rate of 1 million unit cases per year. After our successful launch of Smartwater late last year, we expanded our point-of-sale coverage to accelerate our growth in the premium water segment. As a result of this strategy, we achieved record share of sales, selling over 200 thousand unit cases in Brazil.

The volume of Coca-Cola Sin Azúcar grew 18.9% Year over year

Success Stories

Drive low- and No-Sugar Footprint Ahead Of Consumers' diverse Trends

We continue to drive the development of our low- and no-sugar portfolio of beverages to satisfy and stimulate demand for our products while adapting to our consumers’ diverse needs.

Mexico

Great Taste, Less Sugar With A New Formula

In Mexico, we completed a major rollout of our original Coca-Cola recipe with reduced sugar content in our single and family-size one-way presentations throughout our territories over the course of the year. We further finished a major rollout of our original Fanta, Fresca, Sidral Mundet, and Sprite brand recipes with less sugar content across our single- and multi-serve presentations.

uruguay

Launching Refreshing, Sugar-Free Schweppes

In Uruguay, we successfully launched sugar-free Schweppes naturally flavored grapefruit sparkling soda in our convenient 250-ml single-serve mini can and our 3-liter family-size PET presentation. Thanks to the popularity of this refreshing sugar-free alternative, we significantly increased our share of sales in both the country’s grapefruit flavored sparkling beverage segment and no-sugar beverage category.

brazil

Building On The Popularity Of Coca-Cola Sem Açúcar

We continued to build on the increasing popularity of Coca-Cola Sem Açúcar across our Brazilian franchise territories. Driven by our more than 50% growth in household penetration, this attractive consumer choice generated 28% volume growth year over year.

vision40HEALTHY

As leaders in the beverage industry, we continue to meet the changing lifestyles of our consumers and the communities we serve. Among our actions, we carry on driving the development of our low- or no-sugar portfolio across our markets ahead of consumer demand.

We also strive to promote healthy habits in our communities through multi-sector coalitions and local initiatives focused on fostering healthy habits, proper nutrition, and physical activity.

+ 1 million people

benefitted from our healthy habits initiatives in 2019

Surpassing our 2020 goal by 2 million people

Fostering Healthy
Habits In Our Communities

We seek to encourage healthy habits in our communities through local programs focused on nutrition and physical activity.

At the end of 2018, we exceeded our goal of benefitting 5 million people through our healthy habits and nutrition programs from 2015 to 2020. Thus far, approximately 7.2 million people have benefited from our programs over the past five years.

To achieve this goal and complement our healthy habits programs, over the past 10 years, we have also worked with the FEMSA Foundation to make strategic social investments in projects—with a strong early childhood education component—focused on solving food-related issues and creating healthy environments for children.

2016 2017 2018 2019 2015 Healthy Habits Initiatives 7.26.153.11.50.5

local initiatives

mexico

Along with the Coca-Cola System and other partners, we collaborate in the Ponte al 100 program—designed to generate healthy habits in primary and secondary school students, while providing metabolic index measurement of different health indicators for a large portion of the population.

Brazil and mexico

We improve our communities’ quality of life through Praça da Cidadania in Brazil or Plaza de la Ciudadanía in Mexico. This initiative provides access to public services, while building a network of upgraded community health, nutrition, and physical activity programs.

central america

We contribute to the physical activity of children, teenagers, and adults through their participation in the Hora de Moverse initiative, which promotes teacher training and donates sports equipment.

central america

We support the Campaign of Colors, a network that promotes nutrition and healthy habits at 65 elementary schools in Costa Rica, Guatemala, Nicaragua, and Panama, by educating children about nutrition, hygiene, and positive physical activity habits. This project is carried out in collaboration with the American Nicaraguan Foundation (ANF) and Glasswing International.

nicaragua

Partnering with The Coca-Cola Company, we offer the Un Plato, Una Sonrisa program to contribute to academic performance, promote balanced eating habits, and maintain nutritional wellbeing by supplying daily meals throughout the school year.

responsible marketing

At Coca-Cola FEMSA, our consumers are at the center of our decisions and actions. Therefore, transparency, fact-based information, and a high sense of responsibility are the guiding principles for our marketing practices.

01 Informed nutritional decisions

To enable our consumers to make healthy informed choices across every one of our operations, our up-front product labels include clear, easy-to-find nutritional content information, including the nutrients, fats, sugar, and sodium in each of our products. Our nutritional labeling strategy is based on providing consumers with clear and complete information in full compliance with applicable regulations in each of the 9 countries we serve. When regulatory changes arise, we are always willing to take part in such changes, providing our expertise as a system in order to ensure that our consumers are provided with high-quality information.

02 Responsible marketing

As part of our commitment to the wellbeing of our consumers, our advertising adheres to The Coca-Cola Company’s Responsible Marketing Policy and Global School Beverage Guidelines. For instance, as part of the Coca-Cola system, we diligently follow and enforce The Coca-Cola Company’s Responsible Marketing Policy, and we do not market products in channels with an audience predominantly of children under 12. In this and other ways, we underscore our devotion to the healthy habits of our consumers.

03 Highest quality

Our production processes fulfill the highest quality standards; our ingredients comply with each of our operations’ local regulations and international standards of other regulatory agencies, including CODEX, FDA, JEFCA, and EFSA. Our processes are performed in state-of-the-art bottling facilities within the global beverage industry, thus guaranteeing only the best quality products for our consumers.

Product Preview
Handle